Communication problems in the family create unnecessary conflict and dis-ease. Arguments ensue when people
say things they do not mean, make assumptions that are incorrect, and fail to listen with open ears. As a result of these
problems, some people get angry and stay angry long after the problem has vanished or been resolved. The problem then
becomes the way lingering anger influences future interactions, future relationships, and future generations.
Many people are looking for constructive ways to handle their anger and other emotions in the moment in order to communicate more
effectively. They are looking for practices that fit well with their faith-based values and belief systems. Dr. Rand equips families with
strategies they can use in a proactive way when they find themselves experiencing overwhelming feelings. We show families how the
words we use influence our attitudes, feelings, and behaviors; how to gracefully accept responsibility for one’s own mistakes; and how to
reduce power struggles within and among the generations.
As Dr. Albert Einstein has said, “It is impossible to get out of a problem by using the same kind of thinking that
it took to get into it.” We capitalize on family members’ cultural and spiritual beliefs and their expertise about themselves
to re-think their problems as opportunities, discover new solutions, and make positive lasting change.©
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